Stu Prince
02/20/2026 07:14 PM
Great selection, and the staff are typically very pleasant, knowledgeable and warm.
Popped in today, and the guy downstairs was diligently serving a couple. He served me once before when I visited in September. A master of his craft, and a pleasure to deal with.
A female staff member offered to serve me upstairs, but proceeded to be jarringly unpleasant.
I asked whether they had thc drinks upstairs, and whether the selection was the same upstairs. I was admonished and patronised for the question. Weird since I bought some at my last visit.
The part that specifically was uncalled for was the tone, and the patronising repetition of various statements, such as:
‘We don’t have any thc drinks’ - this must have been repeated to me in an awful tone about four times, including when I showed a picture of the edibles I purchased last time, and the image also had the drink I purchased.
Another specific example was my question about the range / selection upstairs before walking upstairs being met twice with ‘if what you want isn’t upstairs I will walk back down stairs and get it’.
No one comes into a retail store to be spoken to with contempt, and palpable condescension.
I’m chalking this up to the fact that everyone has a bad day at some point, but flagging it since it’s hard running a business, and reviews matter: the next person this lady speak to in this manner may be less understanding.
